I upgraded my widget, created new for the same username and it says that it’s not upgraded, why?

Do I need to pay for the upgrade twice?

I created the widget for @john.doe username and I upgraded it. Now I want to change some settings. I created new widget with desired settings but it says that I need to upgrade it one more time. Why?

We offer upgrade per widget, not per username or hashtag. So if you upgraded one widget you should change it’s settings instead of generating new widget.
  • Charles Gregory Postell

    my widget stopped working and it asked me to upgrade again. can someone pls help

  • joey darwin

    I just upgraded my widget and it isn’t working, can you help me so I don’t have to stop payment? Thanks.

    • Hi,

      I’ve noticed the same thing on my site. However, I noticed something about mine! On my email, the code given at the start of the email is slightly different from my free widget code. The ifram src is different. I copied the new emailed code into my site, and it works! Hope this works for you 🙂

  • Sarah Todd Smith

    I paid to upgrade my widget and updated the link on my site but on the site it is still showing the ” this is a free version of our widget. HTTPS is disabled for free widgets. Please upgrade this widget to enable HTTPS on your awesome website! upgrade now.” Please help!

    • Same problem!

    • Hi,

      I’ve noticed the same thing on my site. However, I noticed something about mine! On my email, the code given at the start of the email is slightly different from my free widget code. The ifram src is different. I copied the new emailed code into my site, and it works!

      • Delphine pontvieux

        i have the same problem and i pasted the new embed code and it is not working. I have emailed light widget to get tech support but i am yet to receive a reply. i am not liking this.

        • Ali Moore

          did u ever get sorted

          • delphine pontvieux

            Nope! No word from no one either via email or this forum.

          • Ali Moore

            That’s so annoying, thankfully I’ve paid via PayPal and I’ve recquested a refund.

  • Sabila Aristra

    Hey there, just upgraded because my website is on HTTPS but it’s not working and just paid via paypal. Please help.

    • Hi,

      I’ve noticed the same thing on my site. However, I noticed something about mine! On my email, the code given at the start of the email is slightly different from my free widget code. The ifram src is different. I copied the new emailed code into my site, and it works! Hope this helps!

    • Ali Moore

      where you able too get this fixed