400 Session Invalid error
The 400 Session Invalid error might occur when you try to use the Consumer connection on our website to connect a new account or to refresh the token. In most cases, the problem appears as follows: Instagram should redirect you back to our service once you confirm access to our app. Instead, the white screen and 400 Session Invalid occur on the Instagram website.
Unfortunately, there is no known fix for this error. We and various developers have reported it multiple times to Meta’s team. Despite our collective efforts, the official reply was that it was fixed (it wasn’t) or that they couldn’t reproduce the problem
Because the issue occurs on the Instagram website, not on our page, we are unable to fix that issue from our end.
The “trick” that worked for many people goes as follows:
- Wait a little bit before you try again. If you receive the 400 Session Invalid error message and you try one more time immediately, this method will not work.
- Turn off your mobile device’s Wi-Fi and switch to the cellular network (4G/5G/LTE). You should then have a different IP address.
- Open the Instagram website in your mobile browser (not the Instagram app).
- Log in to the Instagram website as the account you wish to connect or refresh the token for.
- Visit the Access token refreshing tool page.
- Click the Consumer connection button.
- Grant access to our app.
- Instagram should redirect you back to our website without dealing with a 400 Session Invalid error message.
Other solutions
Some users reported that the following actions helped solve the issue:
- Using the Browser’s Incognito mode or private mode.
- Trying a different device or using a different browser.
- Trying from a different IP. If you are on the Wi-Fi, try using the cellular network (4G/5G/LTE) from your mobile device or another Wi-Fi network.
- Logging out, logging back in on the Instagram website, and trying connecting/refreshing the token again.
- Waiting an hour and trying with the Incognito mode in the browser again.
Simple fix: Switch to incognito, log into instagram, open new tab log into light widget refresh… Cheers!
an***@aol.com •
I operated as per your instructions. I logged out of Instagram and tried logging in again. After updating the token and allowing the Light Widget to connect, the following screen appears. Whoops! An error occurred! Unfortunately, an error occurred while processing your request:( This exception has been logged and our developers will take further actions. Error code: 1127 Error details: This Instagram account is not yet connected to our website. Unable to refresh the access token. Please try again. If this error will happen again you can always report this problem via our support page.
hk***@bee-custom.com •
Hi there! Ensure you are logged in to the Instagram website as the Instagram account for which you wish to renew the token. If you are logged in as a different Instagram account, please log out from the Instagram website and log back in as the proper Instagram account. If that will not help, please drop us a support ticket with the details and widget ID. We will have a closer look!
LightWidget •
Bummer... we tried all of these suggestions and we're still getting the "400 Session Invalid" error. Hopefully Meta will fix this soon. We're going to miss using Lightwidget.
co***@dwellingproductions.com •
Actually... we got it! Maybe it was a temporary glitch with meta. Yay! :-)
co***@dwellingproductions.com •