Top 3 frequently asked questions

Widget does not update with new photos

My widget is not updating with new pictures. I posted a picture a week ago and it is still not visible in the widget. What is the problem?

WIdget flickers on my website

Widget flashes/blinks on and off on my webiste. How to prevent such behaviour?

Broken images

My widget contains broken images. What might be the reason?

Knowledge base

Widgets

Do you support IGTV posts? Widget does not update with new photos Widget does not work after upgrade Widget settings for tablet/mobile Broken images How to delete my widget(s)? How to change settings of my widget?

Embedding

How to make widget scrollable? Widget is not fully visible on my page WIdget flickers on my website File not found error on local Where can I find my widget embed code? What is widget embed code?

Instagram

How to check if my access token is active? How to revoke access token? How to refresh access token? What is Instagram access token?

Account

How do I switch between accounts? How to delete my account?

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Submit a ticket

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Copy embed code or paste link to your widget. For example: https://lightwidget.com/widgets/1bd57570e33859968f3eac47f72b1825.html

Link to your website where we can find your widget. For example: https://myawesomeblog.com/gallery

Connect your account

Connect with Instagram if you have personal Instagram account.

Connect with Instagram

Connect with Facebook if you have Instagram Business account.