Top 3 frequently asked questions

Widget does not update with new photos

My widget is not updating with new pictures. I posted a picture a week ago and it is still not visible in the widget. What is the problem?

I can’t log in using my e-mail address

I can’t log in to my account using my e-mail address.

Widget settings for tablet/mobile

I would like to have different settings for my desktop and different for mobile. Is that possible with using single widget?

Knowledge base

Widgets

Do you support IGTV posts? Widget does not update with new photos Widget does not work after upgrade Widget settings for tablet/mobile Broken images How to delete my widget(s)? How to change settings of my widget?

Embedding

How to make widget scrollable? Widget is not fully visible on my page WIdget flickers on my website File not found error on local Where can I find my widget embed code? What is widget embed code?

Instagram

How to check if my access token is active? How to revoke access token? How to refresh access token? What is Instagram access token?

Account

I can’t log in using my e-mail address How to log in? How do I switch between accounts? How to delete my account?

Integrations

Shopify WordPress Drupal

No results found. Maybe try different search term? Or submit a ticket by filling the form below.

Submit a ticket

We will send reply to this e-mail address.

Copy embed code or paste link to your widget. For example: https://lightwidget.com/widgets/1bd57570e33859968f3eac47f72b1825.html

Link to your website where we can find your widget. For example: https://myawesomeblog.com/gallery